The Central Bureau of Investigation (CBI) has cracked down on a Noida-based cybercrime syndicate running a tech support scam that defrauded victims in the UK and Australia. One key accused, Nishant Walia, a partner in the firm FirstIdea, has been arrested under the ongoing Operation Chakra-V, which targets cross-border cybercriminals.
Walia was produced in a special CBI court on Tuesday, where the agency sought his custody for further interrogation.
Acting on credible intelligence, CBI officials raided three locations in Noida, including a fake call centre operating from the Special Economic Zone. The raid was strategically timed to coincide with business hours in the UK and Australia, catching live scam calls in progress.
According to the agency, the gang impersonated tech support staff from major companies like Microsoft, tricking foreign nationals into believing their devices were compromised. Victims were then pressured into paying for bogus solutions to non-existent problems.
During the search, officials seized high-end calling equipment, malicious scripts, and documentation revealing the scale of the operation. The call centre was found to be using advanced infrastructure, allowing it to operate anonymously and target victims across borders.
The CBI collaborated with the FBI, the UK&rsquo;s National Crime Agency (NCA), and Microsoft to track and expose the syndicate. Officials reaffirmed their commitment to dismantling such international fraud networks through joint efforts and specialized operations.
[Except for the headline, this article has not been edited by the Benefit News editorial team and is published directly from the IANS news feed.]
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CBI Busts Noida Cyber Gang Targeting UK, Australia

Tech support scam exposed; key accused held, global agencies aided investigation.

CBI Busts Noida Cyber Gang Targeting UK, Australia

Tech support scam exposed; key accused held, global agencies aided investigation.

July 8, 2025 | 18:51 IST