Digital payments via Unified Payments Interface (UPI) service suffered a nationwide outage on Saturday which affected millions of users.&nbsp;
Digital services on several online payment platforms were disrupted, hindering local shopping, bill payments and business transactions.&nbsp;
According to the outage tracking platform Down Detector, there were 2,358 complaints by 1 pm. Most reported problems were for payments (81%) and fund transfers (17%).
The National Payments Corporation of India (NPCI), which operates the UPI services, said the disruptions were due to technical issues.
"NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines," the NPCI, shared in a post on social media platform X.
&ldquo;We are working to resolve the issue and will keep you updated. We regret the inconvenience caused,&rdquo; it added.
Major banking apps from SBI, ICICI, and HDFC were also affected, pointing to a broader issue within the UPI network infrastructure.
&ldquo;UPI is down again. Good that I always carry cash. Cash is always King,&rdquo; posted one affected user on X.
&ldquo;This is becoming way too frequent nowadays. First UPI goes down, then banks declare their own &lsquo;downtime&rsquo; for UPI transactions,&rdquo; another user wrote.
The UPI saw a 13.59% increase (on-month) in transaction volume at 18.3 billion in the month of March, from 16.11 billion in February, as per the latest NPCI data.
The month of March saw a record ₹24.77 lakh crore worth UPI-based transactions, up 12.79% from ₹21.96 lakh crore in February.
On a daily basis, the UPI network recorded more than 590 million average transactions at ₹79,910 crore daily transaction count, according to the NPCI data.&nbsp;
On a year-on-year basis, the record-breaking UPI transactions of ₹24.77 lakh crore in March marked a 25% surge in value and an impressive 36% growth in volume, demonstrating the unstoppable momentum of India&rsquo;s digital payments revolution.
UPI saw strong growth in both person-to-person (P2P) and person-to-merchant (P2M) payments.
&mdash;IANS
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Major issues reported: payments (81%) and transfers (17%) —File Photo

NPCI confirms technical issues causing partial decline in UPI transactions across the network

UPI Down: Payments and Transactions Halted

NPCI confirms technical issues causing partial decline in UPI transactions across the network

April 12, 2025 | 15:00 IST